A hidden folder with the name ".aaaaa" comes to mind, but the Backblaze guidance, perhaps offering some comic relief for its aggrieved users, suggested creating a folder called ".adobedontdeletemybzvol."
![uninstall adobe creative cloud mac uninstall adobe creative cloud mac](https://osxuninstaller.com/uninstall-guides/wp-content/uploads/2016/12/uninstall_Adobe_Photoshop_CC.png)
#UNINSTALL ADOBE CREATIVE CLOUD MAC UPDATE#
One work-around for people who have installed the update and want to log in right away is to create a folder that assumes the alphabetically top-most spot in the root folder. People who have already installed the update shouldn't log in for the time being. We are stopping the distribution of the update until the issue has been resolved." The version that appears to be causing the deletions is 3.5.0.206, Pusin said.Ĭreative Cloud users who have not yet installed the update should hold off doing so until Adobe releases detailed guidance. We tested it again by creating a hidden file with an '.a' name, and the files inside were removed as well."īackblaze officials have published three videos that show the deletion bug in action, including the one below.Īn Adobe spokeswoman issued a statement that read: "We are aware that some customers have experienced this issue and we are investigating in order to resolve the matter as quickly as possible. "The reason we saw a huge uptick from our customers is because Backblaze's. "This caused a lot of our customers to freak out," Backblaze Marketing Manager Yev Pusin wrote in an e-mail.
#UNINSTALL ADOBE CREATIVE CLOUD MAC SOFTWARE#
Because the folder is the alphabetically top-most hidden folder at the root of so many users' drives, they are affected more than users of many other software packages.
![uninstall adobe creative cloud mac uninstall adobe creative cloud mac](https://www.filecroco.com/wp-content/uploads/2019/01/adobe-creative-cloud-uninstaller-2.jpg)
Backblaze users are being especially hit by the bug because the backup service relies on data stored in a hidden root folder called. Upon sign in, a script activated by Creative Cloud deletes the contents in the alphabetically first folder in a Mac's root directory.
![uninstall adobe creative cloud mac uninstall adobe creative cloud mac](https://sc.filehippo.net/images/t_app-cover-l,f_auto/p/76928fe2-9b24-11e6-9051-00163ed833e7/52291377/adobe-creative-cloud-for-mac-screenshot.png)
The deletions happen whenever Mac users log in to the Adobe service after the update has been installed, according to officials from Backblaze, a data backup service whose users are being disproportionately inconvenienced by the bug. Adobe Systems has stopped distributing a recently issued update to its Creative Cloud graphics service amid reports a Mac version can delete important user data without warning or permission.